Ticket Information

Box office contact details and hours

QTIX

All events at Treasury Brisbane Arcadia, Theatre Republic, QPAC and Queensland Conservatorium

Qtix Box Office Hours:
Mon – Sat, 9am – 8.30pm (AEST)

Phone: 136 246 (Toll free outside the Brisbane metropolitan area) or +61 7 3846 4444 (outside Australia)
Online: brisbanefestival.com.au

In person:
Qtix Box Office – Level M, Queensland Performing Arts Centre
Cnr Melbourne and Grey Streets, South Bank, Brisbane

Qtix Groups
Open Hours: Mon – Fri, 9am – 5pm (AEST)
Phone: 07 3840 7466
Email: groups@qtix.com.au


The TIVOLI

Box Office Hours:
Mon – Fri 9am – 5pm

Phone: (07) 3852 1711
Online: thetivoli.com.au
In person: at door open time for each performance

The Tivoli Box Office,
52 Costin St, Fortitude Valley


Riverstage

Ticketmaster Box Office Hours:
Mon–Sun, 9am–8pm

Phone: 136 100
Online: Ticketmaster.com.au
In Person: From gate open time for each performance

At Riverstage Box office, 59 Gardens point Road, Brisbane

The use of video and audio recording devices are strictly prohibited at all Brisbane Festival shows. 


Bookings

Groups
A Group price is available for groups of six or more people (unless specified in the individual event listings). Group prices are only available for certain productions.

Concessions
Available to full time tertiary students, aged pensioners, and senior card holders. Proof of eligibility is required when purchasing or collecting concession tickets.

Companion Card
Brisbane Festival will provide a complimentary ticket to Companion Card holders. The card holder must provide their Companion Card details when making a booking and present a valid ID card at the QTIX Box Office when collecting tickets. To book a companion complimentary ticket please call QTIX on 136 246.

CONDITIONS OF SALE

All ticket prices are inclusive of GST where applicable. Transaction fees may apply. Additional venue transaction fees or charges for phone, credit card, EFTPOS, postage and retail outlet purchases may apply.

Tickets cannot be exchanged or refunded, except as provided for in the Live Performance Australia Ticketing Code of Practice or where you have a legal right to a refund.

Brisbane Festival advises patrons not to risk losing money and missing out on an event by purchasing through unauthorised ticket resellers. Purchasing through scalpers or unauthorised sellers may result in you being refused entry if your tickets are invalid.

QTIX and Ticketmaster are the authorised ticketing agencies for Brisbane Festival events. We’re unable to verify the validity of tickets that have been purchased via any other channel. We retain the right to cancel tickets purchased via unauthorised ticket resellers.

Brisbane Festival is a member of Live Performance Australia and abides by agreed industry and consumer codes of practice. You can read the consumer code here.

Information for patrons with individual needs

All venues have dedicated seating options for patrons with individual needs and their guests. Bookings for patrons with individual needs can only be made with box office staff over the telephone or in person and all necessary information must be provided at the time of booking.

Please see our Venus & Access page, or individual event pages for more information.


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