Two circus artists perform on a darkly-lit stage. One individuals wears a long coat and beanie and the other wears comfortable loungewear and has their foot on the others shoulder.

Info

FAQs

#General Festival Questions

What are the dates of Brisbane Festival 2021?

Brisbane Festival 2021 will take place from 3 to 25 September. 

When is the Brisbane Festival 2021 program announced?

Full details of the program will be announced in early July. To receive announcements, join our email list and follow us on Facebook, Instagram or Twitter

Where can I get a Brisbane Festival brochure?

After we announce the 2021 program, printed brochures will be available at several locations around Brisbane - watch this space for details. 

But all the information you'll need can be found right here on the website!

If you're interested in the 2020 program, you can check out past events here, or download a PDF of the brochure at the bottom of this page.

How do you ensure patron safety at Brisbane Festival?

The safety of our performers, audience members and staff is and always will be of paramount importance to us. Brisbane Festival ensures all social distancing requirements are adhered to as part of the organisation’s COVID-19 safety plan. Read more on our Stay COVID Safe page.

In 2020 we focused on finding new ways to bring Brisbane together, without encouraging crowd gathering. We look forward to delivering another safe and exciting program this September!

Why didn't Sunsuper Riverfire go ahead in 2020?

The one true consistency during COVID-19 has been unpredictability. Like many organisations, Brisbane Festival reimagined the 2020 Festival so it could proceed mindful of the need to adhere to social distancing restrictions. Certain elements of the 2020 program, including Sunsuper Riverfire, were unable to go ahead because they encourage crowd gathering.

Will Sunsuper Riverfire go ahead in 2021?

The Brisbane Festival team is committed to delivering an exciting program for Brisbane this September. We have not announced any 2021 events yet.

Keep an eye on our website and social media, or sign up to our newsletter to receive updates including event announcements.

Can I use my camera or recording device inside the theatre?

Photography and recording during in-theatre performances is generally not allowed, however please check the individual event information available at the venue on the day or evening of the performance.

What is happening with the giant finches after the festival?

Florentijn Hoffman’s artwork Messengers of Brisbane was created as a beacon of hope, and to bring joy to all those who witness the larger-than-life sculptures perched on iconic landmarks of Brisbane. The message is simple, but powerful: look up and smile. We are delighted that the Finches will have a life outside the Festival. Stay tuned for the details. 

#Street Serenades FAQs

Where will Street Serenades be happening?

Brisbane Festival has been designed to bring people together this September to celebrate without encouraging crowd gathering. Street Serenades concerts are pop-up performances, as part of this year's 'surprise and delight' program. For a cheeky few events that have plenty of space, we may drop hints on the day. Follow this Facebook event, keep an eye and ear out and you might be the first to know about a Street Serenade in your suburb! 

How do Street Serenades performances work? 

Street Serenades will be popping up in 190 suburbs around Brisbane to delight people who happen across these events. So if you do hear some music coming from a public venue, go and investigate! The Street Serenades events will be publicly accessible and sectioned off to monitor COVID Safe distancing and you will be asked by our Front of House team to check in via a QR code. For more information on what to do if you stumble across a Street Serenades performance, check out our COVID Safe page.

#Ticketing FAQs

How do I buy tickets?

All tickets can be booked online via our website or over the phone. You can find more information on our Ticketing Information page. 

I want to cancel/change/refund my ticket.

Once a sale is finalised, there will be no refunds, cancellations or exchanges, except as provided for in the LPA Ticketing Code of Practice for event ticketing. Please see our Ticketing Information page for more information.

Can I use my 2020 gift voucher?

Yes. If you have a gift voucher for Brisbane Festival 2020 and were unable to use it, hold onto it for 2021. If you don't want to use your gift voucher in 2021, you can receive a full refund of your purchase. Please email refunds@qtix.com.au including your name, voucher reference number and contact details. Please do not include credit card information.

I bought my ticket from a ticket resale website, will it be valid?

Brisbane Festival is unable to verify the validity of tickets that have been purchased via an unauthorised ticket reseller. Other resale sites such as Viagogo are not official resellers and are not endorsed by Brisbane Festival or our venues. We retain the right to cancel tickets purchased via unauthorised ticket resellers. See Ticketing Information for details.

Can I collect my ticket at a box office?

Due to COVID regulation all tickets will be issued electronically via email or text message, dependent on the ticket provider.

Patrons with accessibility needs

For any access information, please check with the venue before booking. More information about this year's venues can be found on the Venues & Access page.

 

#Get Involved

Can I perform at Brisbane Festival?

Brisbane Festival is a curated event and the character of the Festival is dependent on the vision of the Artistic Director. Unfortunately, Brisbane Festival is unable to offer assessment and feedback on unsolicited submissions. Please contact brisbanefestival@brisbanefestival.com.au for more information.

How can I volunteer this year?

Brisbane Festival appreciates our volunteers, some who have been working with us for many years. Keep an eye out for information regarding the 2021 volunteer program in the Brisbane Festival eNews and follow us on Facebook, Instagram or Twitter.

How can I be an intern?

Keep an eye out for information regarding the 2021 intern program in the Brisbane Festival eNews and follow us on Facebook, Instagram or Twitter.

How do I apply for a job?

Open positions and details on how to apply are listed on the Employment page.

Can I hold a stall at a Brisbane Festival event?

We do not accept applications for stalls.

How can I be part of Working Title?

Working Title submissions are now closed. 

#Supporting the Festival

I’d like to become a partner of the Festival

Read more about how you can partner with the Festival on our Partners page or contact our Partnerships Team at partnerships@brisbanefestival.com.au to discuss unique ways to collaborate.

I’d like to donate to the Festival

Our donors help Brisbane Festival to deliver performances of scale and ambition from both local and international artists. Read more about how you can donate to the Festival on our Giving Program page.

#Festival publications

Want to look through the whole 2020 program in PDF format? You do you. Download a copy of our 2020 brochure below.

Want to know more about how we delivered the Festival, looking for an annual report, or just plain love numbers? Download our 2020 In Review below.

#More questions? Want to contact us?

If your question is not answered on this page or you have feedback for us, we'd love to hear from you. Call the Brisbane Festival office on 07 3833 5400 or email brisbanefestival@brisbanefestival.com.au.

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Brisbane Festival expresses deep respect to and acknowledges the First People of this Country.