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Ticketing Info


#Bookings

Groups 4+: A Group 4+ price is available for groups of 4 or more people. Group prices are only available for certain productions.

Concessions: Available to full-time students, aged pensioners, and seniors card holders. Proof of eligibility is required when purchasing or collecting concession tickets.

Companion Card: Brisbane Festival accepts Companion Cards to majority of our events. Please note this excludes Raise the Roof as a food and drinks package is included in the pricing.

The card holder must provide their companion card details when making a booking and present a valid ID card at the venue box office. To book a companion card ticket please call the venue’s box office for the event:

Box OfficePhoneContact Hours
QTIX136 246Mon-Sat,
9am-8:30pm
QTIX — Groups 10+07 3840 7466Mon-Fri,
9am-5pm
Brisbane Powerhouse & Ticketek
07 3358 8600Mon-Fri,
9am-5pm
Metro Arts07 3002 7100Mon-Fri,
9am-5pm
Queensland Theatre1800 355 528Mon-Fri,
9:30am-5pm
The Tivoli & The Princess Theatre
07 3852 1711
Mon-Fri,
9am-4pm
La Boite07 3007 8666Mon-Fri,
10am-5pm

#Conditions of Sale

Transaction fees may apply. Additional venue transaction fees or charges for phone, credit card, EFTPOS, postage and retail outlet purchases may apply.

Tickets cannot be exchanged or refunded, except as provided for in the Live Performance Australia Ticketing Code of Practice or where you have a legal right to a refund.

Purchasing tickets online - the safest way to buy!

Brisbane Festival advises patrons not to risk losing money and missing out on an event by purchasing through unauthorised ticket resellers. Purchasing through scalpers or unauthorised sellers may result in the ticket being seized or cancelled without refund or exchange and the bearer of the ticket denied admission.

QTIX, Ticketmaster, Ticketek, TryBooking and Eventbrite are authorised ticketing agencies for Brisbane Festival events. We’re unable to verify the validity of tickets that have been purchased via any other channel, including Viagogo, eBay and Gumtree. We retain the right to cancel tickets purchased via unauthorised ticket resellers.

Brisbane Festival is a member of Live Performance Australia and abides by agreed industry and consumer codes of practice.

You can read the consumer code here.

COVID-19 Terms and Conditions

We recommend that you download the Queensland Government Check in QLD app prior to attending a Brisbane Festival event.  

Please read the below COVID Terms and Conditions, which are in addition to the regular Conditions of Sale

QTIX will provide a refund or exchange, where you advise before the event that you or any other members of your booking party: 

  1. are required to isolate or quarantine under laws aimed at reducing the spread of COVID-19 (and the event falls withing the isolation/quarantine period)
  2. are diagnosed as having COVID-19;
  3. exhibit symptoms of COVID-19 (e.g. fever, chills or sweats, cough, sore throat, shortness of breath, runny nose or loss of sense of smell)
  4. have been in close contact with anyone displaying COVID Symptoms; or
  5. have been tested for COVID-19 and are awaiting the results (and the event falls within the period of awaiting test results).

If you have purchased a ticket for an event at Brisbane City Hall, Brisbane Powerhouse, Judith Wright Arts Centre, La Boite, Metro Arts, Queensland Performing Arts Centre, Queensland Theatre, The Princess Theatre or The Tivoli and have symptoms of COVID-19, please contact the venue directly for further assistance. 


#Information for Patrons With Individual Needs

All venues have dedicated seating options for patrons with individual needs and their guests. Bookings for patrons with individual needs can only be made with venue box office staff over the phone and all necessary information must be provided at the time of booking. You can find more information on our Venues and Access page.

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#More questions?

Check out our FAQs page for more ticketing related information.

Brisbane Festival expresses deep respect to and acknowledges the First People of this Country.